This Privacy Policy explains how Crown Coins Casino, operated via crowncoinscasino.live, collects, uses, stores, and protects information from users who access or interact with the platform. By using this site, you agree to the practices described here.

1. Information We Collect

1.1 Information You Provide Directly

When you register an account, we collect your name, email address, date of birth, and state of residence. If you submit a prize redemption request, we collect your mailing address and government-issued ID details for identity verification purposes. If you purchase optional coin packages, payment details are collected and processed through our third-party payment processors.

1.2 Information Collected Automatically

When you visit this site, certain data is collected automatically. This includes your IP address, browser type, device identifiers, pages visited, time spent on pages, and referring URLs. This data is used for platform security, fraud detection, and aggregate analytics. We do not sell this data to advertisers.

1.3 Cookies and Similar Technologies

Crown Coins Casino uses cookies to maintain session state, remember login status, and measure site performance. You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality, including automatic login and session continuity.

2. How We Use Your Information

We use the information we collect for the following purposes. Account creation and management. Identity verification before prize redemption. Processing optional coin purchases through third-party payment gateways. Sending transactional emails, including confirmation and account security notices. Detecting and preventing fraud, abuse, and unauthorized account access. Complying with sweepstakes law requirements and regulatory obligations. Improving platform performance and game availability based on aggregate usage patterns.

We do not use your personal information for third-party advertising targeting. We do not sell your data to data brokers or marketing aggregators.

3. Information Sharing

We share your information only in the following circumstances. With payment processors to facilitate coin purchases and prize redemptions. With identity verification providers to confirm your eligibility before payouts. With legal authorities when required by law, court order, or to protect against fraud and harm. With service providers who operate under confidentiality agreements and process data solely on our behalf.

We do not share your personal information with unaffiliated third parties for their own marketing purposes.

4. Data Retention

Account information is retained for the duration of your account and for a reasonable period following account closure, as required for legal and audit purposes. Prize redemption records, including identity verification materials, are retained for a minimum of five years to comply with sweepstakes regulations and financial record-keeping obligations. Inactive accounts may be subject to deletion after an extended period of inactivity. You will be notified before any account deletion occurs.

5. Data Security

This site uses SSL encryption to protect data in transit between your browser and our servers. Payment information for optional coin purchases is processed through PCI-compliant third-party gateways. We do not store full payment card details on our servers. Despite these measures, no internet transmission is completely secure. You are responsible for maintaining the security of your account credentials.

6. Your Rights

Depending on your state of residence, you may have rights regarding your personal data. These may include the right to request access to the data we hold about you. The right to request correction of inaccurate information. The right to request deletion of your account and associated data, subject to legal retention requirements. California residents may have additional rights under the California Consumer Privacy Act. To exercise any of these rights, contact us through the support channel available within your account dashboard.

7. Children's Privacy

Crown Coins Casino is intended for users aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we discover that a minor has created an account, that account will be closed and any associated data deleted. If you believe a minor has registered, contact us immediately.

8. Third-Party Links

This site may contain links to third-party resources for informational purposes, including responsible gambling organizations. We are not responsible for the privacy practices or content of those external sites. Visiting them is governed by their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The date at the top of this page reflects the most recent update. Continued use of the platform after a policy update constitutes acceptance of the revised terms.

10. Contact

Questions about this Privacy Policy can be directed to the support team through the help center available after login. We respond to privacy-related inquiries within 10 business days.