Terms & Conditions
Last Updated: January 2025
These Terms and Conditions govern your access to and use of Crown Coins Casino, accessible at crowncoinscasino.live. By creating an account or using any part of the platform, you agree to be bound by these terms. If you do not agree, do not use the platform.
1. Eligibility
You must be at least 18 years of age to register or participate in any sweepstakes promotion on this platform. You must be a resident of an eligible US state where sweepstakes participation is permitted by law. Employees, officers, directors, and immediate family members of Crown Coins Casino and its affiliates are not eligible to participate in sweepstakes promotions or redeem prizes.
Creating an account with false information, including false age or state of residence, is a violation of these terms and will result in permanent account termination and forfeiture of any accumulated coins or prize claims.
2. No Purchase Necessary
No purchase is necessary to obtain sweepstakes coins, participate in any promotion, or redeem prizes. Crown Coins and Sweep Coins are available through daily login bonuses, social media promotions, referral programs, and other methods at no cost. Optional coin packages may be purchased but are not required for any aspect of sweepstakes participation.
Sweep Coins obtained through purchase or free means carry the same prize redemption value. The method of acquisition does not affect redemption eligibility.
3. Coin System
3.1 Crown Coins
Crown Coins are the free-play currency of the platform. They have no monetary value and cannot be redeemed for cash or prizes. Crown Coins are used exclusively for entertainment gameplay. They cannot be transferred between accounts and expire if an account remains inactive for an extended period.
3.2 Sweep Coins
Sweep Coins are the sweepstakes currency. They can be accumulated through free gameplay and promotional channels. Sweep Coins can be redeemed for US dollar prizes at the stated redemption rate, subject to eligibility verification and minimum threshold requirements. Sweep Coins obtained through any method prohibited by these terms are void and will be removed from your account.
3.3 Coin Expiry
Coins may expire following extended account inactivity. The inactivity period before expiry is defined in the platform's help center and may be updated. You will receive a notification before any coin balance expires due to inactivity.
4. Account Registration and Security
Each individual may hold only one account. Multiple accounts per individual are prohibited and will result in all associated accounts being closed and any accumulated balances being forfeited. You are responsible for keeping your login credentials secure. Do not share your password with anyone. Crown Coins Casino staff will never ask for your password.
You must notify us immediately through the support channel if you suspect unauthorized access to your account. We are not liable for losses resulting from your failure to maintain credential security.
5. Prize Redemption
Prize redemption is available to eligible players who have accumulated Sweep Coins above the minimum threshold. Before your first redemption is processed, you must complete identity verification by submitting a valid government-issued ID and confirming your mailing address. Failure to complete verification within the specified period will result in the redemption request being cancelled.
Prizes are paid in US dollars through bank transfer, PayPal, or check by mail, depending on availability and the player's election. Processing begins within 1 to 2 business days after verification is approved. ACH transfers take 3 to 5 business days. PayPal payouts typically complete within 48 hours of processing. Check delivery takes 7 to 14 business days.
Prizes above applicable IRS thresholds may require submission of a completed W-9 form before the payout is issued. Tax obligations on sweepstakes winnings are the sole responsibility of the recipient.
6. Prohibited Conduct
The following conduct is prohibited and will result in immediate account termination and forfeiture of all balances. Creating multiple accounts under any name or device. Using automated scripts, bots, or software to interact with the platform. Exploiting bugs or technical errors to gain coins or gameplay advantages. Attempting to transfer coins between accounts. Fraudulent chargebacks on coin purchases. Providing false identity information at any stage. Participating from an ineligible state or jurisdiction.
7. Platform Availability and Changes
Crown Coins Casino makes no guarantee of continuous, uninterrupted access to the platform. Scheduled maintenance, technical issues, and third-party service interruptions may affect availability. We are not liable for any loss of gameplay or coin balance resulting from downtime.
We reserve the right to modify, suspend, or discontinue any game, feature, promotion, or the platform itself at any time. Advance notice will be given where reasonably possible. Changes to these terms will be communicated through the platform, and continued use constitutes acceptance.
8. Intellectual Property
All content on this platform, including game graphics, logos, text, and interface design, is the property of Crown Coins Casino or its licensors. You may not copy, reproduce, distribute, or create derivative works from any platform content without written authorization. Using any platform content for commercial purposes without permission is prohibited.
9. Limitation of Liability
Crown Coins Casino is provided on an as-is basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform, including loss of coins due to technical failure, account termination for terms violations, or prize redemption delays caused by verification requirements.
10. Dispute Resolution
Any dispute arising from these terms or your use of the platform will be resolved through binding arbitration under the rules of the American Arbitration Association. You waive the right to participate in any class action lawsuit related to Crown Coins Casino. These terms are governed by US law applicable to the state in which Crown Coins Casino operates.
11. Responsible Play
Crown Coins Casino is a free-to-play platform, but we recognize that gameplay can become compulsive for some individuals. If you feel your gameplay habits are causing distress, consider using the account self-exclusion tools available within your account settings. Resources are available at 1-800-GAMBLER (1-800-426-2537) and through the National Council on Problem Gambling at ncpgambling.org.
12. Contact
Questions regarding these Terms and Conditions should be directed to the support team through the help center available after login. We respond to account and legal inquiries within 5 to 10 business days.